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BEFORE YOU FILE A MISSING HARDWARE CLAIM
Please check the hardware box at the bottom of the box, it might be stuck in there.
If that's not the case.......
Don't worry, we got you covered!
When you purchase a Chicology product, all parts and components required to install your shade is automatically included.
However, in very rare instances, the hardware can fall out of the box or be missing.
If your order arrived without all of its hardware or parts, we sincerely apologize and will fix it right away.
Please contact us using the form below, and it will be shipped out to you as soon as possible.
SHIPPING DELAY NOTICE:
Due to the California COVID-19 Stay at Home order, customers may experience a slight shipping delay.
Especially for replacement parts, please be patient with us as we work to ship out your orders as soon as possible.